Release does not work in MAcOS 11.7.10

Same big problem for me. Please help.

Is it a Mac with Intel Chip or Apple Silicon?

Same problem now on this:
iMac (Retina 5K, 27-inch, Late 2014)
4 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
AMD Radeon R9 M290X 2 GB
and rapport
Process: FluidRay [4274]
Path: /Applications/FluidRay.app/Contents/MacOS/FluidRay
Identifier: fluidinteractive.fluidray.pro
Version: 4.9.0 (0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: FluidRay [4274]
User ID: 501

Date/Time: 2024-11-11 19:00:21.745 +0100
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: 0C43241A-BD0F-1DE8-F5B1-662B1CE0DC22

Time Awake Since Boot: 1100 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4274]

VM Regions Near 0:

__TEXT 10c136000-10d1fe000 [ 16.8M] r-x/r-x SM=COW /Applications/FluidRay.app/Contents/MacOS/FluidRay

Application Specific Information:
/Applications/FluidRay.app/Contents/MacOS/…/Frameworks/libopennurbs.dylib

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 000000000000000000 0 + 0
1 libopennurbs.dylib 0x000000011120ed10 ON_wString::FormatVargsIntoBuffer(ON_wStringBuffer&, wchar_t const*, __va_list_tag*) + 208
2 libopennurbs.dylib 0x000000011120dc25 ON_wString::FormatToString(wchar_t const*, …) + 165
3 libopennurbs.dylib 0x0000000111211865 ON_LengthValue::Create(double, ON_UnitSystem const&, unsigned int, ON_LengthValue::StringFormat) + 2197
4 libopennurbs.dylib 0x000000011121290f ON_LengthValue::Create(double, ON::LengthUnitSystem, unsigned int, ON_LengthValue::StringFormat) + 63
5 libopennurbs.dylib 0x00000001111f93fd _GLOBAL__sub_I_opennurbs_statics.cpp + 5197
6 dyld 0x0000000113d15b47 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 535
7 dyld 0x0000000113d15f52 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
8 dyld 0x0000000113d10ae6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 492
9 dyld 0x0000000113d10a51 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 343
10 dyld 0x0000000113d10a51 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 343
11 dyld 0x0000000113d10a51 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 343
12 dyld 0x0000000113d10a51 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 343
13 dyld 0x0000000113d0e89f ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 191
14 dyld 0x0000000113d0e940 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 82
15 dyld 0x0000000113cfa8b1 dyld::initializeMainExecutable() + 199
16 dyld 0x0000000113d01041 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 9098
17 dyld 0x0000000113cf9224 dyldbootstrap::start(dyld3::MachOLoaded const*, int, char const**, dyld3::MachOLoaded const*, unsigned long*) + 450
18 dyld 0x0000000113cf9025 _dyld_start + 37

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007ffee3ac3f30 rcx: 0x0000000000000008 rdx: 0x000000008682d825
rdi: 0x0000000000000008 rsi: 0x00007fff20601860 rbp: 0x00007ffee3ac3e50 rsp: 0x00007ffee3ac3df8
r8: 0x0000000000001200 r9: 0x0000000000000080 r10: 0x00000000000007fb r11: 0x0000000000000080
r12: 0x00007ffee3ac3f10 r13: 0x0000000000000002 r14: 0x0000000111372bb0 r15: 0x0000000000000001
rip: 0x0000000000000000 rfl: 0x0000000000010202 cr2: 0x0000000000000000

Logical CPU: 6
Error Code: 0x00000014 (no mapping for user instruction read)
Trap Number: 14

Thread 0 instruction stream not available.

Thread 0 last branch register state not available.

Binary Images:
0x10c136000 - 0x10d1fdfff +fluidinteractive.fluidray.pro (4.9.0 - 0) <89161E11-97AB-33EE-A769-81BF270823C7> /Applications/FluidRay.app/Contents/MacOS/FluidRay
0x10dc32000 - 0x10dd71fff +libavcodec.58.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libavcodec.58.dylib
0x10ddea000 - 0x10de05fff +libavfilter.7.dylib (0) <837F9724-6175-3213-ACB1-640E7DCE78A5> /Applications/FluidRay.app/Contents/Frameworks/libavfilter.7.dylib
0x10de19000 - 0x10de94fff +libavformat.58.dylib (0) <89D6311E-8796-3F0A-9481-C9040C42D74D> /Applications/FluidRay.app/Contents/Frameworks/libavformat.58.dylib
0x10deb8000 - 0x10df1ffff +libavutil.56.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libavutil.56.dylib
0x10e152000 - 0x10e221fff +libswscale.5.dylib (0) <174F4B26-782F-3282-A6A9-9E84BAF56B7C> /Applications/FluidRay.app/Contents/Frameworks/libswscale.5.dylib
0x10e241000 - 0x10e25cfff +libswresample.3.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libswresample.3.dylib
0x10e26b000 - 0x10e32efff +libopenh264.2.2.0.dylib (0) <91D45625-6396-3CBA-A6F9-CC2BA0287F02> /Applications/FluidRay.app/Contents/Frameworks/libopenh264.2.2.0.dylib
0x10e381000 - 0x10e77cfff +librcore_sse2.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/librcore_sse2.dylib
0x10eb10000 - 0x10ef0bfff +librcore_avx.dylib (0) <5E3961CB-4512-3044-B567-5BB89EF35CFE> /Applications/FluidRay.app/Contents/Frameworks/librcore_avx.dylib
0x10f29c000 - 0x10f2a3fff +librcore.dylib (0) <7CDA84AA-A150-3B52-8B19-9A8E4F029CC3> /Applications/FluidRay.app/Contents/Frameworks/librcore.dylib
0x10f2b7000 - 0x11050efff +libdag.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libdag.dylib
0x110d46000 - 0x110d75fff +libiface.dylib (0) <1FDB9A4E-5001-32EE-BDE9-AC529FB80B6F> /Applications/FluidRay.app/Contents/Frameworks/libiface.dylib
0x110da8000 - 0x110ddffff +libtbb.12.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libtbb.12.dylib
0x110e28000 - 0x110e3ffff +libtbbmalloc.2.dylib (0) <60277429-E329-3C9A-926E-7B5FB5D50FCA> /Applications/FluidRay.app/Contents/Frameworks/libtbbmalloc.2.dylib
0x110e78000 - 0x1113f7fff +libopennurbs.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libopennurbs.dylib
0x11166a000 - 0x1118adfff +com.sketchup.slapi (0.0.1 - 0.0.1d1) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/SketchUpAPI
0x111cc8000 - 0x1134bbfff +libembree4.4.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libembree4.4.dylib
0x113ac4000 - 0x113ad7fff +libOpenImageDenoise.dylib (0) <72066365-502B-3C75-AC16-C34EE2F0C32A> /Applications/FluidRay.app/Contents/Frameworks/libOpenImageDenoise.dylib
0x113ae8000 - 0x113b4ffff +libOpenImageDenoise_device_cpu.dylib (0) <46B9F52A-48EC-3620-89C3-AD7CAF463656> /Applications/FluidRay.app/Contents/Frameworks/libOpenImageDenoise_device_cpu.dylib
0x113b6c000 - 0x113b7ffff +libCommonUnits.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonUnits.dylib
0x113ba8000 - 0x113bdbfff +libCommonGeometry.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonGeometry.dylib
0x113c30000 - 0x113c33fff +libCommonGeoutils.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonGeoutils.dylib
0x113c48000 - 0x113c6ffff +libCommonUtils.dylib (0) <5D800F45-146A-3DA0-A402-DFA3FBCCCA07> /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonUtils.dylib
0x113cf8000 - 0x113d93fff dyld (852.2) /usr/lib/dyld
0x113e10000 - 0x114fc7fff +libOpenImageDenoise_core.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/libOpenImageDenoise_core.dylib
0x115014000 - 0x115a53fff +libCommonImage.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonImage.dylib
0x116758000 - 0x11677bfff +libCommonZip.dylib (0) /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonZip.dylib
0x1167a8000 - 0x1167c7fff +libCommonPreferences.dylib (0) <333A5848-9DB4-3268-992A-58FDC01CBEDE> /Applications/FluidRay.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/Libraries/libCommonPreferences.dylib
0x7fff2038c000 - 0x7fff2038dfff libsystem_blocks.dylib (79) /usr/lib/system/libsystem_blocks.dylib
0x7fff2038e000 - 0x7fff203c3fff libxpc.dylib (2038.120.1.701.2) <151C64CA-CA6F-3989-A558-796EB6ED0C11> /usr/lib/system/libxpc.dylib
0x7fff203c4000 - 0x7fff203dbfff libsystem_trace.dylib (1277.120.1) <1F20357C-395F-3095-B525-AD9403290A92> /usr/lib/system/libsystem_trace.dylib
0x7fff203dc000 - 0x7fff20479fff libcorecrypto.dylib (1000.140.4) /usr/lib/system/libcorecrypto.dylib
0x7fff2047a000 - 0x7fff204a6fff libsystem_malloc.dylib (317.140.5) <3AB4C7E9-C49C-3EB7-9370-370F3F655024> /usr/lib/system/libsystem_malloc.dylib
0x7fff204a7000 - 0x7fff204ebfff libdispatch.dylib (1271.120.2) <5D824C33-C5E2-38A8-BD00-D934443DBDAB> /usr/lib/system/libdispatch.dylib
0x7fff204ec000 - 0x7fff20525fff libobjc.A.dylib (824.1) /usr/lib/libobjc.A.dylib
0x7fff20526000 - 0x7fff20528fff libsystem_featureflags.dylib (28.60.1) <2BAC8770-AFC8-3FE2-B6C6-27CE44B2B2BA> /usr/lib/system/libsystem_featureflags.dylib
0x7fff20529000 - 0x7fff205b1fff libsystem_c.dylib (1439.141.1) /usr/lib/system/libsystem_c.dylib
0x7fff205b2000 - 0x7fff20607fff libc++.1.dylib (905.6) <5BA6B5ED-7842-3B13-86B0-00EB511CE2FE> /usr/lib/libc++.1.dylib
0x7fff20608000 - 0x7fff2061dfff libc++abi.dylib (905.6) /usr/lib/libc++abi.dylib
0x7fff2061e000 - 0x7fff2064dfff libsystem_kernel.dylib (7195.141.49.702.12) /usr/lib/system/libsystem_kernel.dylib
0x7fff2064e000 - 0x7fff20659fff libsystem_pthread.dylib (454.120.2.700.1) <409239A7-2E4E-31C7-87EB-EE50B7981204> /usr/lib/system/libsystem_pthread.dylib
0x7fff2065a000 - 0x7fff20695fff libdyld.dylib (852.2) /usr/lib/system/libdyld.dylib
0x7fff20696000 - 0x7fff2069ffff libsystem_platform.dylib (254.80.2) <52A77346-8AA5-3BB7-906D-C7503B491CF9> /usr/lib/system/libsystem_platform.dylib
0x7fff206a0000 - 0x7fff206cbfff libsystem_info.dylib (542.40.4) <406353B2-E48A-3D20-B08F-0AB26ED8A0B3> /usr/lib/system/libsystem_info.dylib
0x7fff206cc000 - 0x7fff20b69fff com.apple.CoreFoundation (6.9 - 1778.105) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff20b6a000 - 0x7fff20da1fff com.apple.LaunchServices (1122.45 - 1122.45) <42ED2E08-904B-3B62-B0B6-DACBE4988AAB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff20da2000 - 0x7fff20e76fff com.apple.gpusw.MetalTools (1.0 - 1) <72285C8A-5F98-31A0-9CA1-30CF4387584B> /System/Library/PrivateFrameworks/MetalTools.framework/Versions/A/MetalTools
0x7fff20e77000 - 0x7fff210d3fff libBLAS.dylib (1336.140.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff210d4000 - 0x7fff21121fff com.apple.Lexicon-framework (1.0 - 86.2) <09EC8AE4-7FC7-3D2D-A6DD-C484B664B1D5> /System/Library/PrivateFrameworks/Lexicon.framework/Versions/A/Lexicon
0x7fff21122000 - 0x7fff21190fff libSparse.dylib (106) <0FD77742-B7DB-3296-9D0F-0DEF7EB4FF7D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib
0x7fff21191000 - 0x7fff2120efff com.apple.SystemConfiguration (1.20 - 1.20) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff2120f000 - 0x7fff21243fff libCRFSuite.dylib (50) <2DADF4F9-0BD3-33CF-9939-979E69F2453C> /usr/lib/libCRFSuite.dylib
0x7fff21244000 - 0x7fff2147cfff libmecabra.dylib (929.10) <58AA4922-A668-3165-802C-5FB4DF848E40> /usr/lib/libmecabra.dylib
0x7fff2147d000 - 0x7fff217dbfff com.apple.Foundation (6.9 - 1778.105) <4F4709DD-C198-3AA1-86A0-71D2F2FDD65D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff217dc000 - 0x7fff218c4fff com.apple.LanguageModeling (1.0 - 247.3) /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff218c5000 - 0x7fff219fbfff com.apple.CoreDisplay (237.4 - 237.4) /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay
0x7fff219fc000 - 0x7fff21c6cfff com.apple.audio.AudioToolboxCore (1.0 - 1181.72.5) <541A108B-D52C-3F7B-B004-F31E16243BAF> /System/Library/PrivateFrameworks/AudioToolboxCore.framework/Versions/A/AudioToolboxCore
0x7fff21c6d000 - 0x7fff21e52fff com.apple.CoreText (677.6.0.4 - 677.6.0.4) <1E81E372-02B3-3E9C-BB48-33DC80E49158> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff21e53000 - 0x7fff224e4fff com.apple.audio.CoreAudio (5.0 - 5.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff224e5000 - 0x7fff2283cfff com.apple.security (7.0 - 59754.141.1.702.3) <5A52B8E8-B1AF-3F29-AC97-5DBEE8C6A6AC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff2283d000 - 0x7fff22a9cfff libicucore.A.dylib (66112.1) <9F2A881A-25DA-3386-9DCE-D2B67C2A4141> /usr/lib/libicucore.A.dylib
0x7fff22a9d000 - 0x7fff22aa6fff libsystem_darwin.dylib (1439.141.1) <75592BEC-777B-381F-8C07-15B8A4C712A7> /usr/lib/system/libsystem_darwin.dylib
0x7fff22aa7000 - 0x7fff22d92fff com.apple.CoreServices.CarbonCore (1307.3 - 1307.3) <76566083-9F9C-3055-812A-079693A69D32> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff22dd2000 - 0x7fff22e0cfff com.apple.CSStore (1122.45 - 1122.45) <65919E05-BE7E-39AC-8768-B32E41E325C0> /System/Library/PrivateFrameworks/CoreServicesStore.framework/Versions/A/CoreServicesStore
0x7fff22e0d000 - 0x7fff22ebbfff com.apple.framework.IOKit (2.0.2 - 1845.120.6) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff22ebc000 - 0x7fff22ec7fff libsystem_notify.dylib (279.40.4) <02E22D9D-01E2-361C-BB9A-B5BE18D28280> /usr/lib/system/libsystem_notify.dylib
0x7fff22ec8000 - 0x7fff22f15fff libsandbox.1.dylib (1441.141.13.701.2) <2ABD4C26-BAB5-3E5E-AC6A-57D8B8808707> /usr/lib/libsandbox.1.dylib

Hi
Please see new problem….
We got super internet connection 1000/1000
But for activation it tell me unable to connect without internet connection…
Please help.

Normally the problem is caused by the antivirus blocking FluidRay from connecting to the internet. Please update the antivirus settings to allow FluidRay to connect.

Nice you are on line again.
Thanks for answer…we do not have a anti virus…
I did it many times the last 2 years.
Can I do it another way?

Please check in your firewall settings to see if the firewall is blocking FluidRay from connecting to the internet. Here’s the Mac firewall documentation: Block connections to your Mac with a firewall - Apple Support

Thanks again…but it didn’t help!
Please screen shot:

Have you tried restarting the computer? Sometimes the changes are applied only after the restart.

I restarted my iMac but it now again…

I tried with a restart…but it is the same problem…I will try to uninstall and reinstall…

You mentioned that you’ll be trying on more recent Mac with M3 chip, please let me know if the problem persists.