Cannot open the program (Unhandled expection in OnInit))

I have just started by Fluidray subscription and downloaded the program however when trying to open the program I get the following message:“Unhandled Exception in OnInit: class noost::filesystem::filesystem_error:boost::filesystem::file_size: The system cannot find the file specified:“C:\Users\Tom\Documents\FluidRay\tmp\fluidray.log””. I have tried uninstalling and redownloading the program but get the same issue each time.


Hi Tom,
Sorry about that! The problem has been fixed now. Please re-download FluidRay from the link in your subscription confirmation email.