Libraries not downloading

Guys, all libraries are blank. Download begins but stops at some point. Nothing can be found in the program folders. It is not an internet connection problem. Please give some hint!
Thanks

Your downloading system is a disaster. I have been trying for some time now and I give up.
Where do I cancel my subscription?

Hello Yani, do you have an antivirus installed? If that’s the case, it might be blocking FluidRay from downloading the files